This Privacy Policy describes how we collect, use, store, and protect the personal data of users of the sophiaippoliti.com website (“we,” “our,” “us”), in accordance with the General Data Protection Regulation (GDPR) and other applicable regulations.
1. Data controller
The data controller is:
Sophia Ippoliti
Address: Via Sisto IV 101 00167 Rome (RM)
Email: info@sophiaippoliti.com
Telephone: +39 3791221992
2. Types of data collected
We collect data that users provide directly to us and data collected automatically through the website.
Data provided voluntarily:
- First and last name
- Email address
- Billing and shipping address
- Phone number
- Payment information (via payment service providers)
- Order data and purchasing preferences
Data collected automatically:
- IP address
- Browser type and operating system
- Pages visited and time spent on them
- Cookies and other tracking technologies
3. Purpose of processing
Personal data is processed for the following purposes:
- To fulfill orders and deliveries
- To manage payments and billing
- To provide customer support
- To send communications regarding promotions, newsletters, or offers (with prior consent)
- To analyze website usage and improve our services
- To comply with legal and tax obligations
4. Legal basis for processing
We process data on the basis of:
- Execution of a contract (e.g., product order)
- User consent (for newsletters or marketing)
- Compliance with legal obligations
- Legitimate interest of the data controller (e.g., statistical analysis or fraud prevention)
5. Data retention
Personal data will be stored for the time necessary to fulfill the purposes indicated and, in any case, no longer than:
- Orders and billing: 10 years (in accordance with tax regulations)
- Newsletters and marketing: until consent is revoked
- Browsing data: up to 24 months, anonymized for statistical analysis
6. Communication and data sharing
Data may be shared with:
- Payment service providers
- Couriers and shipping companies
- Web analytics and marketing companies
- Competent authorities in the event of legal obligations
- Data will not be sold or transferred to third parties for commercial purposes without consent.
7. User rights
Users have the following rights:
- Access their data
- Request the correction or deletion of data
- Limit or oppose processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the supervisory authority (Privacy Guarantor)
- To exercise your rights, contact: info@sophiaippoliti.com
8. Data security
We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure.
9. Cookie
Our website uses cookies to:
- Ensure the website functions correctly
- Analyze traffic
- Personalize the user experience
- Provide targeted advertising content
For more details, please refer to the Cookie Policy available on the website.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be published on the website with an indication of the date of entry into force.
Privacy contact:
Sohia Ippoliti
Email: info@sophiaippoliti.com
Phone: +39 3791221992